Marketplace
You own the equipment. You own the fault record. You own the decision.
Every other platform that connects operators to service providers starts with a cold listing and a phone call. The Matrix Mate Marketplace starts with a documented fault — photos, history, severity, OEM baseline — already attached.
That changes the negotiation completely.
The technician who bids for the job arrives knowing more about that piece of equipment than the operator who called the last technician from memory. You are not describing a problem from memory and hoping the quote reflects reality. You are presenting documented evidence and selecting the best response to it.
The Marketplace extends beyond repairs. When an IUM history signals end of useful life — through accumulated fault cost, repair frequency, or operator decision — the platform surfaces equipment replacement options from registered resellers alongside repair bids. Your own data makes the case. You act on it immediately.
Without Marketplace
Phone call to a technician
Describe the fault from memory
Quote based on what you said
Technician arrives unprepared
Return visit likely
Pay whatever rate you get
With Marketplace
Fault documented on scan
Photos, history, OEM baseline attached
Multiple qualified bids received
Technician fully briefed before arrival
First-visit resolution far more likely
Competitive rate from a competitive bid
Join the Marketplace
Built for every party at the table.
Operators
Join the Marketplace — and stop taking whatever rate you're given.
Log a fault, open it to the Marketplace, receive competitive bids from qualified providers who already have the documentation. You select. You control. The job is tracked to close.
Book a DemoSuppliers & Technicians
Stop chasing cold leads. Get pre-qualified fault jobs directly.
Register your specialisation. Receive documented fault requests matched to your capability. Every job comes with OEM baseline, fault history, and photos before you quote.
Join as a SupplierEquipment Resellers
Stop selling to browsers. Start selling to operators ready to act.
Register as a Marketplace reseller. When an IUM history signals end of useful life, your relevant products surface alongside repair bids — at the moment the operator is already deciding.
Join as a Reseller